Frequently Asked Questions

Browse our research compound catalog at orcatechbio.com/shop/, select the compound and size required for your laboratory research application, and proceed through our secure checkout process. An order confirmation will be sent to your registered email address. All orders are subject to our research-use verification policy and may require credential confirmation before fulfillment.

We accept major credit and debit cards including Visa, Mastercard, and American Express, as well as other standard payment methods available at checkout. All transactions are processed through our secure, encrypted payment gateway. Full payment is required at the time of ordering. We do not store card details on our servers.

Orders are processed and fulfilled within 48 hours of payment confirmation, subject to stock availability. Transit times vary depending on your location and the selected shipping method. Tracking information is provided for every shipment once dispatched. Orders requiring additional credential verification may be subject to a brief hold prior to processing.

Yes, we ship to many international destinations. However, international buyers are solely responsible for ensuring full compliance with all applicable local, regional, and national laws and regulations governing the importation, possession, handling, and laboratory use of research compounds. Orcatech Bio-Peptides is not responsible for customs delays, import duties, seizures, or any legal issues arising from the importation of products into the buyer's jurisdiction. Certain countries and regions may be restricted from ordering.

All research compounds are packaged in sealed, appropriately labeled vials designed to maintain compound integrity during transit. Orders ship in discreet, professional outer packaging. Each order includes the Certificate of Analysis (COA) and Safety Data Sheet (SDS) for every compound. Temperature-appropriate packaging materials are used where required to preserve compound stability during shipment.

All Orcatech Bio-Peptides compounds meet a minimum purity standard of ≥99% by High-Performance Liquid Chromatography (HPLC). Compound identity is independently confirmed by Liquid Chromatography–Mass Spectrometry (LC-MS/MS), verifying molecular weight against the theoretical value. Endotoxin levels are tested via the LAL method, and bioburden analysis is conducted per USP <61>. All testing is performed by ISO/IEC 17025-accredited independent third-party laboratories. Full results are documented on the batch Certificate of Analysis.

A Certificate of Analysis is included with every order at the time of shipment. If you require a COA for a specific batch — or a replacement copy for your laboratory records — please contact us with your order number and the compound name. COA documents include: HPLC purity chromatogram and result, mass spectrometry identity data, endotoxin result, batch number, manufacture date, analytical test dates, and full specifications. Historical batch COAs are available on request.

All compounds undergo endotoxin testing (LAL method) and bioburden analysis (USP <61>) as part of our quality control process, and results are documented on the Certificate of Analysis. These tests are conducted for research characterization purposes to support your in vitro laboratory workflows.

Lyophilization — also called freeze-drying — is a process in which moisture is removed from the compound under vacuum conditions at low temperatures. The result is a dry, stable powder that has significantly extended shelf life and stability compared to solution-state storage. All Orcatech Bio-Peptides compounds are supplied in lyophilized form unless otherwise specified. Lyophilized compounds should be stored at −20°C in sealed vials away from light and moisture until the point of use in your research application.

Our research peptides are produced using Solid-Phase Peptide Synthesis (SPPS), a well-established and widely validated method for the production of synthetic peptides for research applications. Following synthesis, each compound undergoes purification via preparative HPLC to achieve the required purity specification. The purified compound is then lyophilized for long-term stability. Every batch is subjected to full analytical characterization — including HPLC purity testing, LC-MS/MS identity confirmation, endotoxin testing, and independent third-party verification — before being made available for research purchase.

Our products are available exclusively to qualified researchers, scientists, and research professionals operating within licensed, controlled laboratory environments. Eligible purchasers include: academic research personnel at universities and research colleges; commercial biotechnology and pharmaceutical research laboratories; contract research organizations (CROs); independent research institutions; and bioanalytical laboratories.

Our products are not available to members of the general public, individuals seeking personal use, or any person intending to use these compounds outside of a qualified in vitro laboratory research setting. We reserve the right to verify credentials and refuse or cancel any order.

All products sold by Orcatech Bio-Peptides are intended exclusively for in vitro scientific research use only. This includes laboratory-based applications such as: cell culture studies, biochemical assays, compound screening, analytical method development and validation, structural or chemical characterization studies, and other controlled in vitro investigative procedures carried out by qualified personnel in licensed laboratory settings.

These products are not intended for, and must not be used for: any in vivo application, human consumption, human self-administration, veterinary use, clinical use, diagnostic use, food or cosmetic production, or any purpose outside of qualified in vitro laboratory research.

No. None of the products sold by Orcatech Bio-Peptides are approved by the US Food and Drug Administration (FDA). These compounds have not been evaluated by the FDA for safety, efficacy, or any specific use. They are not drugs, dietary supplements, medical devices, or pharmaceutical preparations. They are research-grade chemical compounds intended solely for qualified in vitro laboratory research applications by trained scientific personnel.

No. Orcatech Bio-Peptides products must not be used in clinical trials, human studies, or any research involving human or animal subjects. Our compounds are strictly for in vitro laboratory research only. Any clinical or translational research involving human or animal subjects requires separately manufactured, appropriately regulated, and IRB/IACUC-approved substances produced under GMP or equivalent conditions, with relevant regulatory authorization. Our research compounds do not meet these requirements.

No. Orcatech Bio-Peptides does not provide medical advice, clinical guidance, or recommendations of any kind. Nothing on our website, in our product descriptions, in our documentation, or in any communication from Orcatech Bio-Peptides constitutes medical advice or a recommendation for any human or veterinary application. Our scientific team can assist with technical questions related to compound specifications, reconstitution protocols, and in vitro research applications only. For all medical questions, consult a licensed healthcare professional.

Lyophilized (dry) compounds: Store at −20°C in the original sealed vial, away from light and moisture. Do not open vials in humid environments. For long-term archiving of research stocks, −80°C storage is recommended where available. Allow sealed vials to equilibrate to room temperature before opening to minimize moisture condensation.

Reconstituted solutions: Aliquot into single-use volumes immediately after reconstitution. Store aliquots at −80°C for extended storage or at 4°C for short-term use (up to 48 hours). Avoid repeated freeze-thaw cycles, which significantly degrade compound integrity. This guidance is provided for in vitro research use only.

Lyophilized research compounds stored at −20°C in sealed vials typically retain analytical-grade integrity for 24 months or more from the date of manufacture, when stored under recommended conditions. Reconstituted solutions are significantly less stable and are compound-dependent — they should be used promptly and not relied upon for long-term storage. Refer to the individual compound's COA and SDS for batch-specific stability information. This information is provided for in vitro research planning purposes only.

The following protocol is provided as general guidance for in vitro research use only by qualified laboratory personnel:

1. Allow the sealed vial to equilibrate to room temperature before opening (≈10 minutes).
2. In a clean, dry environment, wipe the vial septum with an appropriate laboratory wipe.
3. Draw the required volume of sterile reconstitution solvent (typically bacteriostatic water or sterile water for research use) into a syringe.
4. Slowly inject the solvent along the inner wall of the vial — never directly onto the lyophilized cake — to minimize foaming and denaturation.
5. Gently swirl the vial. Do not vortex or shake vigorously.
6. Allow 2–5 minutes for complete dissolution. The resulting solution should be clear.
7. Aliquot into single-use volumes before storage at −80°C.

Repeated freeze-thaw cycles are not recommended as they significantly degrade peptide integrity and reduce analytical purity over time. Best practice for research use is to aliquot the reconstituted solution into single-use volumes immediately after reconstitution — before the first freeze. Store each aliquot at −80°C. For each research session, thaw only the required aliquot and use promptly. Discard any unused portion from a thawed aliquot rather than refreezing. This information is provided for in vitro research workflow planning only.

Absolutely not. All products sold by Orcatech Bio-Peptides are strictly for in vitro laboratory and scientific research use only. These compounds are not approved by the FDA. They are not intended for human consumption, human injection or administration of any kind, veterinary application, clinical use, diagnostic application, food production, cosmetic use, or any other use involving living organisms. Purchasing these products constitutes the buyer's legal agreement to use them solely for lawful in vitro scientific research within a controlled laboratory environment.

Orcatech Bio-Peptides supplies products strictly for in vitro research use only. By completing a purchase, all buyers confirm they are qualified research personnel and accept full legal responsibility for ensuring all products are used solely within the scope of lawful in vitro laboratory research, in compliance with all applicable laws and regulations. Orcatech Bio-Peptides accepts no liability for any misuse, improper handling, injury, harm, regulatory violation, or use of products outside their intended research-only purpose. Full terms and conditions are available in our Terms of Service.

Any confirmed or suspected misuse of Orcatech Bio-Peptides products — including but not limited to use outside qualified in vitro laboratory research, human consumption, resale for non-research purposes, or any violation of our Terms of Service — may result in: immediate account suspension, permanent ban from future purchases, cancellation of all pending orders, and referral to relevant law enforcement or regulatory authorities. We take research-use compliance extremely seriously and cooperate fully with any investigation into product misuse. We encourage anyone with knowledge of misuse to contact us.

Yes. We reserve the right to verify the credentials, institutional affiliation, and stated research purpose of any purchaser before fulfilling an order. We may request documentation including proof of institutional affiliation, a business registration, a laboratory license, or a brief description of the intended research application. Providing false or misleading information during a purchase is a violation of our Terms of Service and may have legal consequences. We may refuse or cancel any order at our sole discretion if verification requirements are not satisfactorily met.